服務(wù)是產(chǎn)品質(zhì)量的延伸,卡斯卡特公司始終秉承“用戶(hù)至上”的經(jīng)營(yíng)宗旨,做好完善的售后服務(wù)工作。公司設有售后服務(wù)部,在收到客戶(hù)的質(zhì)量投訴后,首先會(huì )根據收到的信息做出初步判斷,并在48小時(shí)內派售后服務(wù)部人員到達現場(chǎng),在規定的時(shí)間內根據方案完成投訴業(yè)務(wù)并做出處理方案。每年的客戶(hù)滿(mǎn)意都能達到99%。
Service is the extension of product quality, Cascade always adhering to the "customer first" business purpose, do a good job in the full range of after-sales service work. Cascade has a after-sales service department. After receiving the customer's quality feedback, the company first makes a preliminary judgment based on the received information. If necessary, the company can dispatch after-sales service personnel to arrive at the site within 48 hours.Customer satisfaction has been over 99% for years.